Cookie Policy
This Cookie Policy explains how AviaCost, LLC ("AviaCost," "we," "us," or "our") uses cookies and similar tracking technologies on our website at www.aviacost.com and within the AviaCost platform (collectively, the "Service").
By continuing to use our Service, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or using our cookie preference controls.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device on subsequent visits and can store information about your preferences and browsing activity. Cookies are widely used to make websites work more efficiently and to provide analytical information to site owners.
Similar technologies include web beacons (tiny transparent images that track page views), local storage (a browser-based storage mechanism), and pixel tags. This policy applies to all such technologies.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Service to function and cannot be switched off in our systems. They are typically set only in response to actions you take, such as logging in, setting your preferences, or filling in forms. Without these cookies, portions of the Service will not work.
- Session authentication: Maintains your logged-in state across pages
- CSRF protection: Prevents cross-site request forgery attacks
- Load balancing: Routes requests appropriately across servers
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting information anonymously. This helps us improve the platform and identify issues.
- Google Analytics (GA4): Tracks page views, session duration, user flows, and feature usage. Data is aggregated and anonymized. You can opt out at tools.google.com/dlpage/gaoptout.
- Azure Application Insights: Monitors platform performance, error rates, and response times for operational purposes.
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences within the platform.
- User preferences: Remembers your last-selected aircraft types, fuel price settings, and display preferences
- Language and region: Stores your locale settings
2.4 Marketing and Targeting Cookies
These cookies may be set through our Service by our marketing partners. They are used to build a profile of your interests and show you relevant advertising on other sites.
- HubSpot: Tracks form submissions, email engagement, and website visits to manage our CRM and marketing outreach
- LinkedIn Insight Tag: Used for LinkedIn ad conversion tracking and retargeting to aviation professionals
You can opt out of marketing cookies at any time using the preference controls described in Section 4.
3. Cookie Duration
- Session cookies: Expire when you close your browser
- Persistent cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them
- Third-party cookies: Duration is set by the third party (e.g., Google, HubSpot, LinkedIn)
4. How to Control Cookies
4.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can configure your browser to:
- Block all cookies
- Block third-party cookies only
- Clear cookies when you close the browser
- Alert you before a cookie is stored
Note that blocking strictly necessary cookies may impair Service functionality, including your ability to log in.
4.2 Third-Party Opt-Outs
- Google Analytics: Google Analytics Opt-out Browser Add-on
- LinkedIn: LinkedIn Retargeting Opt-Out
- HubSpot: Contact us at hello@aviacost.com to opt out of HubSpot tracking
4.3 Do Not Track
Some browsers transmit "Do Not Track" signals. Our Service currently does not respond to DNT signals at the browser level, but you can use the opt-out mechanisms described above to limit tracking.
5. Cookies and Personal Data
Some cookies we use may be linked to personal data (e.g., your email address or account ID). In such cases, our use of that data is governed by our Privacy Policy.
6. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or applicable regulations. We will post the updated policy with a revised "Last updated" date. Continued use of the Service constitutes acceptance of the updated policy.
7. Contact Us
If you have questions about our use of cookies or this policy, contact us at hello@aviacost.com or visit our Contact page.